Bao

We strive to process and ship your order as quickly as possible. Most orders are dispatched within 1-2 business days, so you can expect your sneakers to be on their way shortly after placing your order.
Choose how you prefer to have your package delivered: home, at a pick-up point or an alternative location.

 

Delivery times may vary depending on your location and the shipping option you choose. Please refer to the estimated delivery times provided during the checkout process.

Free exchanges

We offer free exhanges on all purchases. General return period is 14 days. Please acces our return portal and chose exchange size. 

Customs and Duties

For international orders, please note that any customs fees, taxes, or duties imposed by your country are the responsibility of the recipient.

Satisfaction guarantee

Your satisfaction is our top priority. If our products or services fail to live up to our high standards for any reason, please reach out to our Customer Service Team at [email protected] and we promise to fix it.